at Moskito Blue we strive to provide amazing quality products that leave our customers feeling beautiful & satisfied. we do however understand that it may not always be right, and online shopping can sometimes prove tricky. please see our returns policy below.
ONLINE: items must be in original condition with tags still attached, accompanied by the original receipt within 21 days of purchase to receive a full refund, credit note or exchange (minus freight costs)
returns can be made to our lilydale store in person or via post. return post is at the customers expense.
INSTORE: items must be in original condition with tags still attached, accompanied by the original receipt within 14 days of purchase to receive a credit note or exchange.
SALE ITEMS: no return or exchange on items marked ‘sale’ so please choose carefully. (refund or exchange is still available on promotion sales online, and exchange or credit note is still available on promotion sales in store.)
PLEASE NOTE; CREDIT NOTES ARE VALID FOR 12 MONTHS FROM ISSUE DATE!
all returns can be posted to:
Moskito Blue
4 castella st, lilydale 3140
*please allow at least 3 working days once received to process return*